Organix is committed to your privacy.
This privacy statement is used by Hero Benelux B.V., registered with the Chamber of Commerce under number 20000142, on the website Organix https://www.organix.be/
Our phone number:
+31 (0)76 579 8000
Our e-mail address:
We consider a careful handling of personal data is of great importance. Therefore, the personal data is carefully processed and secured by us. In our processing we adhere to the requirements of the General Data Protection Regulation.
In this statement we explain which personal data we collect and use and for what purpose we do this. We recommend that you read this statement carefully.
We make every effort to secure the website and our systems against abuse and unauthorized access to personal data. Therefore, we take appropriate technical and organizational measures to secure your personal data. For example, we do this by means of SSL secured connections. It is your responsibility to protect the equipment you use to visit and use our website. For example, with a virus scanner.
By using our website and/or contact with Hero, you leave certain information behind. This could be personal data: data that can be traced back to you either directly or indirectly. We will only store and use personal data that is provided directly by you or for which, upon submission, it is clear that it will be provided to us for processing.
We use the obtained personal data only for the purposes for which we have received the data from you.
After we have processed the data for the purpose for which we obtained them, we will keep the personal data after processing for a maximum of one (1) year, after which the personal data will be anonymized.
Special Personal Data
Personal data concerning a person's religion, belief, race, political affiliation, health, sexual life or membership of trade unions are special personal data. We always ask your permission to process these special personal data.
In some cases we may ask you for special personal data because this is necessary to give you the service you want and/or for example, to settle a question.
In the context of a complaint or question we may ask for example, about experienced medical complaints, physical condition, date of birth.
In cases where you provide us with special personal data, we will ask you for permission to process it. We will then inform you that we will be processing special data relating to you and whether you have any objections. You can also withdraw your consent at any time.
The basis on which we process special personal data is consent.
If you have a question or would like to contact us for another reason, you can use the contact form on our website. The data you provide us with via the contact form will be used exclusively to process your question, request or comment. In particular, this concerns the following personal data: name, address, place of residence, telephone number and e-mail address, gender. After processing, we remove your personal data after a maximum of 1 year.
The basis on which we process personal data is: to be able to carry out your request or respond to your question or comment.
Telephone and email contact
You can also contact Organix by phone or email. If you call us, please note in advance that we may process data for the purpose of handling your question or request. We may ask you for personal data so that your question or request can be dealt with adequately.
The basis on which we process personal data is: to be able to carry out your request for information or to deal with your question or comment.
Facebook Messenger and Instagram
Hero can also be reached via Facebook Messenger and Instagram. Through Facebook Messenger and Instagram, employees can easily and quickly provide you with the best service. You can ask all kinds of questions and make requests through these channels. Personal data can also be communicated in this process. For your privacy it is better to send as little personal data via Facebook Messenger and Instagram as possible. If you wish to share information with us of a personal nature, it is better to do so by telephone, e-mail or the contact form.
Provision of third parties
We may engage third parties to carry out assignments and/or activities on our behalf that involve the processing of your personal data. In this case, these third parties are referred to as 'processors'. These processors always act under the responsibility of Hero and may not use the personal data for their own purposes. We have concluded processing agreements with these third parties.
This concerns our hosting provider and suppliers of online systems. These online systems enable us, for example, to send out the newsletter and to follow up and process your questions or comments.
Personal data can be processed outside the E.U. or E.E.R.. This usually involves the United States. We ensure that the third parties that process your personal data are Privacy Shield certified or work with the E.U.'s model contracts for transfers.
Cookies are placed on our website. We laid down how we deal with cookies in a separate cookie statement. This can be found on our site, on the homepage at the bottom of the page.
Websites or services of third parties
This statement does not apply to websites or services of third parties that are connected or linked to our website by means of links or otherwise. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We advise you to read the privacy statements or other (general) conditions of these websites or services before using them.
Questions, right of inspection, correction and removal
You have the following rights under the AVG:
The right to access and rectification or erasure of personal data or restriction of processing, as well as the right to object to (further) processing.
The right to take away and/or transfer your data.
If the processing of personal data is based on consent, you have the right to withdraw this consent at any time.
You have the right to lodge a complaint with the Personal Data Authority about the processing of your personal data by us.
We reserve the right to amend this privacy statement at any time. Therefore, please consult this text regularly to ensure that you have taken note of the latest version.
This privacy statement was last updated on: 26 June 2019.